Organization Improvement Services

Organization Improvement Services, a resource for managers and leaders throughout USC, is committed to enhancing operational effectiveness and customer service. For business owners, our consulting and project support services facilitate discovery, design and implementation of effective solutions for management and service-delivery challenges.

Organization Improvement Services helps individual departments and collaborating units with:

  • Process consulting to document current business practices and identify improvement opportunities
  • Project management guidance to assist with work planning, project scoping and implementation
  • Change management guidance to help prepare and support individuals to adopt change
  • Facilitation of strategic planning meetings, workshops and retreats

Contact us to request a service that’s right for you.

Identity and Access Management

Organization Improvement Services partners with USC Information Technology Services to support the university’s Identity and Access Management program. We oversee the data-governance process and facilitate department access to the data required for managing system access, including the guest and affiliate system iVIP. Contact iVIP for more information.