American Express Contact Information 

The Customer Service Center for American Express is open 24/7, and is available to assist cardholders with lost or stolen cards, declined transactions, or any other issues.

• Travel Card Customer Services within US: (800) 359-9227
• Travel Card Customer Service outside of US: (801) 464-3232
• Procurement Card Customer Service within US: (800) 274-7378
• Procurement Card Customer Service outside of US:   (801) 464-3232

Cardholders can conduct many transactions on-line through American Express's portal: https://www.netserviceaccess.com.  Example transaction that can be conducted through the portal include: 

• Disputing Transactions (Must be disputed with AMEX within 60 days of transaction posting. Best practice is to also contact the merchant. AMEX will remove charge from statement during dispute period.  AMEX will repost if dispute is not in cardholder's favor.) 
• Viewing Declined Transaction Detail
• Viewing Spending Limits
• Accessing Monthly Statements
• Accessing Transaction Details
• Changing cardholder phone numbers, address, email, etc.

American Express Card Activation

To activate a newly-issued American Express card, call the sticker on the face of the card.

• Card Activation Service:  (866) 913-6689

American Express Card Payment Center

For Travel Cardholder's Only: Although payment is made directly to American Express by USC for expenses reported and approved in the Quick Expense Report process, any personal expenses incurred on the Travel Card need to be remitted to American Express. Remit information for American Express is provided below:

• Suggest Paying On-Line: www.netserviceaccess.com
  
• Regular Mail: Corporate Card Payment Services
  P.O. Box 410426
  Salt Lake City, UT 84141 
  
• Express Mail: Corporate Card Payment Services
  260 North Charles Lindberg Dr
  Salt Lake City, UT 84116