Contract Travel Agency Information
Purpose of Contract Travel Agencies
Contract Travel Agencies (CTAs) should be used for university business travel. CTAs have access to the university's negotiated travel rates with airlines, hotels, and rental cars, accept paperless purchase orders or internal requisitions, facilitate locating and assisting travelers during an emergency, and are under a performance contract with the university.
CTAs may be used for personal / leisure travel. Employees making personal / leisure travel arrangements that involve more than 'simple air' (e.g. cruises, Club Med, tour packages, etc.) are asked to contact STA Travel for assistance.
CTA List / Contact Information
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On-Line
Travel Agency
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Athletic Travel (only)
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Business Travel
Student Travel
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Group/Meeting Travel
Small & Woman Owned
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Service Fees Charged by CTAs
CTAs charge a service fee for each ticket issued, refunded, and/or exchanged. The service fee schedule will affect official business transactions and leisure/personal transactions.
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Transaction Type
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Expedia
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Carlson Wagonlit
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STA
Travel
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Crown International
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Domestic Airline Tickets
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$7.00
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$34.50
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$34.50
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$34.50
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International Airline Tickets (includes Mexico & Canada)
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$7.00
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$42.00
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$42.00
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$42.00
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Hotel and Car Reservations Only
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$0
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$0
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$0
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$0
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Group Tickets (10 or more on Same Itinerary)
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N/A
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$27.00
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$27.00
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$32.00 1
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Ticket Voids, Exchanges, & Refunds
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$0
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$32.50
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$32.50
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$32.50
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1 Service fees for international groups at Crown range and will be disclosed / agreed upon at time of inquiry.
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