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Contract Travel Agencies

Contract Travel Agencies (CTAs) have access to the university's negotiated travel rates with airlines, hotels, and rental cars, accept paperless purchase orders or internal requisitions, facilitate locating and assisting travelers during an emergency, and are under a performance contract with the university.

CTAs may be used for personal/leisure travel. Employees making personal/leisure travel arrangements that involve more than strictly airline tickets (e.g. cruises, Club Med, tour packages, etc.), should contact STA Travel for assistance.

At a minimum, all CTAs provide the following value-added services at no cost to the university. Any additional services provided are detailed on each CTAs Trojan eMarket page, along with the fees charged (if any) for those services.

All CTAs:

• Accept paperless purchase orders or internal requisitions (or trip number for ISI) for university-paid travel
• Have access to USC's discount airline, rental car and hotel rates
• Provides 24 hour, worldwide service
• Deliver tickets and other documents to campus departments for business travel
• View a pending or ticketed reservation