E-signature and the Master Promissory Note (MPN)
Before you receive your Federal Perkins loan, Health Profession Student Loan, Loan for Disadvantaged Students or any Institutional Loan, you must authorize the University of Southern California to credit the funds to your student account by electronically signing a Master Promissory Note (MPN). The University has partnered with ECSI to help us with this process (ECSI is currently servicing these loans). An email* will be sent to your official USC email address (ends in "@usc.edu") from "firstname.lastname@example.org", with instructions on how to accept and sign for these loans electronically (note: you will need your FAFSA pin to complete the process).
This procedure (E-signature) was also implemented on Institutional Loans starting in Fall of 2010. A new note will be required for each loan disbursement as well as a new authorization when an increase has been authorized by Financial Aid.
Under the Federal Perkins Loan Program, borrowers are no longer required to sign a separate promissory note for each new loan borrowed. This new note is called a Master Promissory Note (MPN) and will be good for all Perkins Loans at USC. You only need to sign it (or e-sign it) once.
Under the Health Profession Student Loan and Loan for Disadvantaged Students, a new Master Promissory Note (MPN) is required once a year. In addition, a new authorization will be required from the student before each loan disbursement. You will be notified by ECSI when a new signature / authorization is required.
All other loan types will require a new promissory note before each disbursement.
* If your loan has been packaged and you do not receive this email before the settlement deadline please contact us at (213) 740-4077.
Title IV aid and 'release of funds'
Title IV aid (Pell Grant, Perkins, Stafford, or Plus loans), cannot be released (will not post to your student account) until ten days prior to the first day of classes. Federal regulations further require that the University apply your Title IV financial aid funds to "allowable charges" only... which may result in unpaid charges unless... <more>
When a credit balance is the result of a Parent Plus loan, where refunds are to be returned to the parents, the credit balance will be refunded via mailed check.
Entrance / Exit Interviews
Accessing your USC loan information
If you previously accessed your loan information online at ACS and attempted to do so anytime after July 1st, 2008, you would have seen a message saying that the service has been terminated or that they are unable to fiind your account.
If you need your PIN or have difficulty logging in to the ECSI website ( https://www.ecsi.net ), please contact ECSI directly at 866-428-1098. On ECSI's website, you will be able to see all qualifying loans listed. If you receive an email* from "email@example.com", this is indeed a communication authorized by USC regarding your campus-based loan(s).
Please note that new loan information is not added to our loan system
at www.ecsi.net until after the term's add/drop date.
- Graduating Soon? If you are graduating soon, please review... < more >
- Payment FAQ's
- Loan FAQ's
- July 2008 Announcement regarding change from ACS to ECSI borrower services...
- Text of letter sent 7/11/08 to existing campus-based loan borrowers...
- Sample of email which is sent when your loan gets packaged, regarding e-signature for new campus-based loans. Please contact Financial Aid for questions about your loan packaging.
- Federal Student Loan Servicing webpage links: