|
For five years USC sent out both printed statements and e·Bills. Beginning January 2008, printed statements were no longer mailed. However, e·Bills (email notices) continue to be sent to students at their official USC email address*, to students' alternate email address (if entered on the USCe.pay profile), and to their designated guests (students set up guests via OASIS or USCe.pay). The e·Bills notify recipients that a copy of the newest monthly student account statement is now available online at USCe·pay, and includes useful links such as: Payment Options, how to access the USCe·pay service, and other timely information.
see sample e·Bill...
Students:
If parents or others are paying your tuition and fees, this is a good time to consider setting up guest accounts... To read about how to add guest users, please see: http://www.usc.edu/epay/guest .
Since you already check your USC email* frequently (you are, aren't you?) for important messages, this will be an easy transition. Please make sure that you do not exceed the quota on your USC email account, or you may miss an important message. If you are not receiving e·Bills currently, please check the following:
If you are not receiving monthly e·Bill notices, please check the following:
- are you checking the official USC email account which ends in '@usc.edu'*?
- is your mailbox 'full'?
- if you are forwarding emails, please send a test email to the USC email address and make sure you receive it on the forwarding email account. If not, please check that you have typed the forwarding email address correctly.
- add "epiagent@ais-bur.usc.edu" to your address book to prevent e-bills being marked as spam.
Parents / Guest Users:
If your student has set you up to receive monthly e·Bill notices, but you have not yet received any, please check with your student to make sure they have entered your correct email address.
|