How can I get in touch with the Collections Office regarding my HOLD, past due account or rejected payment?

In order to have a collections hold removed from your student account, you will need to contact the University Collections Office. There are several ways to do this including:

By email*: collect@usc.edu
By fax*: 213-740-0424

* Please provide name, USC-ID, USC email address, and description of problem...

By Phone: 213-740-9087
( or, from outside California and within the U.S.: 1-800-847-6651 )
In person:

University Collections
Parking Structure B, Suite 100
1150 West Jefferson Blvd.
Los Angeles, CA 90089-1053
Our customer service window is on the first floor of the Parking Structure B building,
just west of the Lyon Center. see campus map

Categories: Accounts, Holds, Past Due Balances, Payments: problems with