What is an e·bill?

An e·bill is a monthly notice sent* to the official USC email address of anyone with a balance due or any activity on their student account (with a few exceptions). The notice advises that a copy of the newest monthly student account statement is now available online at USCe.pay and include a link to the USCe.pay home page. See archive of e-bill notification text, sent to students and authorized guest users...

We generate student account statements twelve times yearly, at intervals of four to five weeks. Payments must be received by 5:00 p.m. on the due date (printed on the statement) to ensure that they are credited to the account before finance charges are assessed. Since July 2004, e·bills (monthly statement notifications) have been emailed to students official USC email accounts plus any email address they have supplied for themselves or their guest users on USCe.pay, or for their guest users on OASIS.

*Where are e·bills sent?

Official USC email address (ending in '@usc.edu')
USCe.pay Alternate Email Address
Guest email addresses flagged to receive e·Bill notices via
guest user setup on OASIS or USCe·pay.

Sample e-bill text:

From:    USC Student Financial Services
Subject: USC's New Monthly Billing Statement
To:        student-email@usc.edu
Cc:        guest@guests.email.server

This e-mail was sent from a notification-only address that cannot accept incoming email. Please do not reply.

Dear Student/Guest User,

Your new statement is now available online using the USCe.pay system.

To access USCe.pay and see your statement:

students should login to OASIS ( www.usc.edu/oasis )
or myUSC ( my.usc.edu ), and click on the "USCe.pay" service.
all guests should go to USCe.pay ( www.usc.edu/epay ) to login.

Within USCe.pay, please go to the 'Statements' tab to view your bill. If there is an amount due, payment will be due as stated above.

If you wish to pay your bill on-line, click the "Make Payment" tab in USCe.pay to make your payment today. It's quick, easy and free. Or, check out our other payment options at: www.usc.edu/sfs/payopts .

Cordially,

USC Student Financial Services
website: www.usc.edu/sfs

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Remember to add epiagent@ais-bur.usc.edu to your address book for uninterrupted delivery.

For help, please see our on-line help webpages at www.usc.edu/sfs/help , which include links to FAQ's and 'Contact Us'.