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Student Financial Services
Division of Financial and Business Services

Frequently Asked Questions

How do I correct my (name, birthdate, USC-ID, SSN / ITIN) information on USC'S records?

If for any reason, you are not able to make a payment to your account using USCe.pay,
avoid LATE FEES by using one of our other Payment Options.
 
Name:

You may request a correction of your name by contacting the Office of Academic Records and Registrar.

USC-ID (student account number):

If your USC-ID (student account) number has been changed, the next time a financial transaction is posted to your student account, a new USCe.pay access profile will be created for you.

Please note that if you have any guest users set up on OASIS or on USCe.pay, you will need to verify that their online access is still set up correctly and has not been affected by the change in your USC-ID.

Birthdate:

To correct your birthdate, it is best if you can go to the Verifications office in Trojan Hall (TRO) 106. They will require a photo ID such as your driver's license, and some proof of your birthdate in order to update your student record. You may also contact the Office of the Registrar by phone: (213) 740-8500, M-F 8:30 am to 5 pm (PST), or by email at: register@usc.edu . An invalid or missing birthdate may prevent you from logging into or accessing USCe.pay.

Social Security Number (SSN) or ITIN (Tax ID number):

A valid SSN or ITIN is required to receive a 1098-T form.
Because we are committed to protecting the privacy of your personal information, we ask that you use our secure web service.  Please login to MyUSC and select the OASIS service under the 'Other Services' tab.  Use 'Add SSN/ITIN' to report your SSN/ITIN number.

Note: SSN/ITIN corrections can only be made for the current reporting year thru March 10.
After 3/10, SSN changes will not be updated. Forms for prior reporting years are never updated.

 

Categories: Student Accounts, Social Security Numbers, Taxes & Tax Credits