Search  ·  Home    
Student Financial Services
Division of Financial and Business Services

Frequently Asked Questions

How do I correct my (name, birthdate, USC-ID, SSN / ITIN) information on USC'S records?

If for any reason, you are not able to make a payment to your account using USCe.pay,
avoid LATE FEES by using one of our other Payment Options.
 
Name:

You may request a correction of your name by contacting the Office of Academic Records and Registrar, (the "Request for change/correction of Student Number/Name" form is available online and in the Trojan Hall, TRO-106, Verifications office). The request must be accompanied by a court order, valid driver's license, certificate of naturalization, certificate of marriage, or by some other form of positive identification. A photo I.D. must also be presented. A change of name will be processed only for students who have an active academic record and are currently pursuing a degree program. At the time of graduation or program abandonment, academic records are closed and no further changes in the record may occur. The name on the record at that time becomes the permanent name of record. Permanent names of record on closed academic records are not changed as the result of divorce decrees, marriage certificates or court ordered name changes.

USC-ID (student account number):

If your USC-ID (student account) number has been changed, the next time a financial transaction is posted to your student account, a new USCe.pay access profile will be created for you.

Please note that if you have any guest users set up on OASIS or on USCe.pay, you will need to verify that their online access is still set up correctly and has not been affected by the change in your USC-ID.

If you are a new student, you will not be able to access USCe.pay until you have charges posted to your account, or unless you have already paid a commitment deposit and it has posted to your student account.  For students who registered early: Fall & Spring tuition fees are not posted until approximately 1 month prior to the start of classes.

Birthdate:

To correct your birthdate, it is best if you can go to the Verifications office in Trojan Hall (TRO) 106. They will require a photo ID such as your driver's license, and some proof of your birthdate in order to update your student record. You may also download the form online, or lastly, contact the Office of the Registrar by phone: (213) 740-8500, M-F 8:30 am to 5 pm (PST), or by email at: register@usc.edu . An invalid or missing birthdate may prevent you from logging into or accessing USCe.pay.

Social Security Number (SSN) or ITIN (Tax ID number):

A valid SSN or ITIN is required to receive a 1098-T form.  You must provide the correct SSN/ ITIN to the Registrar's Office.

 

See also:

Categories: Student Accounts, e.Pay (USCe.pay), Social Security Numbers, Taxes & Tax Credits