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Frequently Asked Questions
Refunds
How can I receive a refund of the qualifying credit balance on my student account?
How can I cancel (or add) tuition refund insurance?
How are stipend awards (scholarships) handled?
I have made payments by credit card and have already paid the credit card off. How can I obtain a refund of excess credit/payments?
Is there a $400 'HSG' credit on your student account?
Can I sign up for the Payment Plan and receive cash refund for my loan funds or incidentals/expenses?
How are refunds on my USC Payment Plan account processed?
Can I get cash, or can one of my guest users send me cash, by overpaying my student account?
I paid my bill by debit / credit card and my financial aid / other credits subsequently came in. How can I get a refund?
What is the eRefund (ACH or Electronic Refund) service?
Can I leave a credit balance on my student account to pay for future expenses (such as housing)?
How can I return the credit on my student account to my lender? And, what is a lender refund?
What are the guidelines for withdrawals and withdrawal refunds?
What can I do to resolve an unpaid semester from which I withdrew?