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Frequently Asked Questions
Past Due Balances
Why was my deferment "rebilled" to my student account? Or, Why did my deferment expire?
What is an "expired" deferment?
I am an RA / TA or have Graduate Assistance. Why are you billing me?
What is a "delinquent" account? Or, when is a payment to my student account considered "late"?
How can I get in touch with the Collections Office regarding my hold, past due account or rejected payment?
I am paying with an INTERNATIONAL DRAFT. What are the requirements for using this payment method?
Why was I assessed a late fee?
Why was I assessed a finance charge?
Can the derogatory remarks be removed from my credit report?
I cannot pay my loan(s). What can I do?
Will my past-due Student (CRS) account balance be reported to a credit bureau?
May I set up an installment payment plan on my past-due Student (CRS) account balance?
Will my past-due loan balance be reported to a credit bureau?
What happens if my USC Payment Plan account becomes delinquent?
What will happen if my payment is 'rejected' or if there are insufficient funds in my bank account to cover a check or online payment?
General Information for Student Account Payments
Why was my debit / credit card payment via USCe.pay declined when I had credit available to cover the payment amount?
Where and to whom do I address a payment I wish to send by mail?
What can I do to resolve an unpaid semester from which I withdrew?