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Frequently Asked Questions
Past Due Balances
Why was my deferment "rebilled" to my student account? Or, Why did my deferment expire?
Why am I being billed in June for a summer class that doesn't begin until August?
What is an "expired" deferment?
I am an RA / TA or have Graduate Assistance. Why are you billing me?
Why is there a 'collections hold' on my account and how can I get it removed?
How can I get in touch with the Collections Office regarding my HOLD, past due account or rejected payment?
What is a "delinquent" account? Or, when is a payment to my student account considered "late"?
I am paying with an INTERNATIONAL DRAFT. What are the requirements for using this payment method?
Why was I assessed a late fee?
Why was I assessed a finance charge?
Can the derogatory remarks be removed from my credit report?
I cannot pay my loan(s). What can I do?
What is a 529 college payment plan and how can I use one to make payments to my student account?
Will my past-due Student (CRS) account balance be reported to a credit bureau?
May I set up an installment payment plan on my past-due Student (CRS) account balance?
Will my past-due loan balance be reported to a credit bureau?
What happens if my USC Payment Plan account becomes delinquent?
What will happen if my payment is 'rejected' or if there are insufficient funds in my bank account to cover a check or online payment?
General Information for Student Account Payments
Why was my credit card payment via USCe.pay declined when I had credit available to cover the payment amount?
Where and to whom do I address a payment I wish to send by mail?
Who is Eligible for the USC Payment Plan?
What can I do to resolve an unpaid semester from which I withdrew?