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Frequently Asked Questions
Parents, Guests, and Sponsors- How do I read my Billing Statement?
- Why are you contacting me if my parents are the ones who pay my tuition and fees?
- How can I find out my USC Payment Plan Account balance?
- How can I get a detailed printout of the transactions on my student (CRS) account?
- Why hasn't my Tuition Assistance been applied to my balance?
- When is my payment due -OR- What are the monthly due dates for student account payments?
- Why haven't I received a "Bill"?
- What is a 529 college payment plan and how can I use one to make payments to my student account?
- I'm having problems logging in to, or using, the USCe.pay system. Can you help me?
- Where can I find assistance or help on how to use the USCe.pay system?
- What are some of the common fees on my statement and why are they there?
- What is a "delinquent" account? Or, when is a payment to my student account considered "late"?
- How do parents and other guests login to USCe.pay?
- Can I enroll once for a whole year in the USC Payment Plan?
- How can my parents view or pay my bill?
- Can I make payments to my USC Payment Plan using USCe.pay?
- I'm not getting my e-bills, what can I do?
- How do I set up guest access for OASIS (which includes OASIS access to USCe.pay)?
- What is a 'guest user' and what information is available to 'guest users'?
- I am paying with an INTERNATIONAL DRAFT. What are the requirements for using this payment method?
- Can I prepay my child's rent and other expenses by leaving a credit balance on his/her student account?
- Can I get cash, or can one of my guest users send me cash, by overpaying my student account?
- What is the student health insurance fee, and can it be waived?
- What is the student health center / service fee?
- How much should I pay to settle my account? or, How much will my bill be?
- My loan has been certified, when will it be disbursed (posted) to my student account?
- Can I give my parents or friends access to my account?
- Why are you refusing to discuss my account with my parents?
- Where will my bills be sent?
- What happens if my USC Payment Plan account becomes delinquent?
- How do I request a 'Letter of Standing' or 'Letter of Standing with Expense Estimate'?
- Can I make a payment to a student account using a bank wire transfer?
- How can I freeze the cost of up to five years of tuition and mandatory fees?
- How do I make payments under the USC Payment Plan?
- Where do I mail scholarship checks?
- What is the ACH or Electronic Refund Direct Deposit service?
- Can I leave a credit balance on my student account to pay for future expenses (such as housing)?
- I attended USC in Spring 2008, but don't see all of my tuition on my IRS Form 1098-T. Where did that semester go?
- How do I apply for the USC Payment Plan?
- How do I know what my Payment Plan budget will be? Can I use estimates?
- How do I access (or see) my online billing statement?
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