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Frequently Asked Questions
e.Pay (USCe.pay)- My USC-ID or student account number has been changed. Will this affect USCe.pay?
- Why are you contacting me if my parents are the ones who pay my tuition and fees?
- Can I stop or cancel a payment I made to my student account?
- How do I access (or see) my online billing statement?
- I don't want to pay on-line. How do I pay my bill?
- Where can I find assistance or help on how to use the USCe.pay system?
- Which credit cards can I use to make payments on USCe.pay?
- Are there fees associated with payments made on the USCe.pay website?
- What happens if there are insufficient funds in my checking or savings account to cover an account transfer?
- I'm having problems logging in to, or using, the USCe.pay system. Can you help me?
- What are the benefits of e·bills and USCe.pay?
- How do students log in to USCe.pay?
- How do parents and other guests login to USCe.pay?
- I'm not getting my e-bills, what can I do?
- How can my parents view or pay my bill?
- I paid online by credit card, why can my credit card payment later be declined?
- Why was my credit card payment declined, even though I had credit available to cover the payment amount?
- Can I make payments to my USC Payment Plan using USCe.pay?
- Can I make payments to my student loans using USCe.pay?
- What if I forget my USCe.pay ID or password?
- If USCe.pay is secure, why do I sometimes get an error message about nonsecure items?
- How do I test whether Java is working on my computer?
- How do I set up guest access for OASIS (which includes OASIS access to USCe.pay)?
- Why can't I access online billing statements using my MAC?
- Do I need to fill out a Buckley Waiver before my guest users can use USCe.pay?
- What is a 'guest user' and what information is available to 'guest users'?
- I'm a 'guest user', why can't I see as many tabs / pages when I logged in this time?
- What should I do if I have student loans and am graduating this semester or other change in enrollment status?
- How much should I pay to settle my account? or, How much will my bill be?
- Can I get cash, or can one of my guest users send me cash, by overpaying my student account?
- What is USCe.pay? What can I use USCe.pay for?
- Why was my credit card payment via USCe.pay declined
when I had credit available to cover the payment amount?
- What is the USCe.pay alternate email address? and How do I update it?
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