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Frequently Asked Questions
e.Pay (USCe.pay)
How do I log in to the USCe.pay system?
How do parents and other guests access my financial information on USCe.pay?
How do I access my online billing statement?
Why am I getting an "Invalid Server Certificate" when trying to access the CashNet / USCe.pay payment system?
How can I use a 529 (college payment plan) to make payments to my student account?
My USC-ID or student account number has been changed. Will this affect USCe.pay?
Why are you contacting me if my parents are the ones who pay my tuition and fees?
Can I stop or cancel a payment I made to my student account?
I don't want to pay on-line. How do I pay my bill?
Which debit / credit cards can I use to make payments on USCe.pay?
Are there fees associated with payments made on the USCe.pay website?
What happens if there are insufficient funds in my checking or savings account to cover an account transfer?
How can my parents view or pay my bill?
I'm not getting my e-bills, what can I do?
I paid online by debit / credit card, why can my debit / credit card payment later be declined?
Why was my debit / credit card payment declined, even though I had funds or credit available to cover the payment amount?
Can I make payments to my student loans using USCe.pay?
If USCe.pay is secure, why do I sometimes get an error message about nonsecure items?
What if I forget my USCe.pay ID or password?
What is a 'guest user' and what information is available to 'guest users'?
Do I need to fill out a Buckley Waiver before my guest users can use USCe.pay?
How do I test whether Java is working on my computer?
How do I set up guest access for OASIS (which includes access to USCe.pay)?
Why can't I access online billing statements using my MAC?
I'm a 'guest user', why can't I see as many tabs / pages when I logged in this time?
What should I do if I have student loans and am graduating this semester or have any other change in enrollment status?
Can I get cash, or can one of my guest users send me cash, by overpaying my student account?
What is USCe.pay? What can I use USCe.pay for?
Where will my e-bills be sent?
Why was my debit / credit card payment via USCe.pay declined when I had credit available to cover the payment amount?
What is an alternate email address? and How do I update it?