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Frequently Asked Questions
e-Bills
What is an e·bill?
I'm not getting my e-bills, what can I do?
When is my payment due -OR- What are the monthly due dates for student account payments?
How do I set up guest access for OASIS (which includes OASIS access to USCe.pay)?
Why haven't I received a "Bill"?
What is my student account balance? And how much should I pay to 'settle' my account?
How do I read my Billing Statement?
Why are you contacting me if my parents are the ones who pay my tuition and fees?
How do I access (or see) my online billing statement?
Why is USC replacing paper bills with e·bills?
What is the USCe.pay alternate email address? and How do I update it?
Alternate email addresses: I don't want to use the 'official' email account (ends in '@usc.edu') assigned to me by ITS. Can I have my e·bills sent elsewhere?
Does USC charge for e·bills?
Can I opt-out of e·bills?
I don't want to pay on-line. How do I pay my bill?
I'm concerned about financial information about me being sent by email. Can I opt-out for this reason?
Will I get a statement on my student account?
What are the benefits of e·bills and USCe.pay?
How does email at USC work and what are my responsibilities?
How do students log in?
Where can I find assistance or help on how to use the USCe.pay system?
How do parents and other guests login to USCe.pay?
What is a 'guest user' and what information is available to 'guest users'?
Can I give my parents or friends access to my account?