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Frequently Asked Questions
e-Bills
I'm not getting my e-bills, what can I do?
How do I read my Billing Statement?
When is my payment due?
How do I set up guest access for OASIS (which includes access to USCe.pay)?
Why haven't I received a "Bill"?
What is my student account balance? And how much should I pay to 'settle' my account?
Why am I being billed in June for a summer class that doesn't begin until August?
Why are you contacting me if my parents are the ones who pay my tuition and fees?
How do I access my online billing statement?
Why did USC replace paper bills with e·bills?
What is an alternate email address? and How do I update it?
What is an e·bill?
Can I opt-out of e·bills?
Alternate email addresses: I don't want to use the 'official' email account (ends in '@usc.edu') assigned to me by ITS. Can I have my e·bills sent elsewhere?
I don't want to pay on-line. How do I pay my bill?
I'm concerned about financial information about me being sent by email. Can I opt-out for this reason?
How does email at USC work and what are my responsibilities?
What is a 'guest user' and what information is available to 'guest users'?
How do students log in?
How do parents and other guests access my financial information on USCe.pay?
What is the "Bank Card Adjustment - Cashier's" transaction listed on my student tuition account?
Can I give my parents or others access to my account?
Where will my e-bills be sent?