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Frequently Asked Questions
Bills/Statements
Where will my e-bills be sent?
When will my tuition & fees for next semester show on my student account?
I am an international student. Where can I find information about my issues?
How can I get a detailed printout of the transactions on my student (CRS) account?
What is USCe.pay? What can I use USCe.pay for?
When is my payment due?
How do I read my Billing Statement?
Why was my deferment "rebilled" to my student account? Or, Why did my deferment expire?
Why haven't I received a "Bill"?
Why did USC replace paper bills with e·bills?
How do I find contact information for my department / school?
Alternate email addresses: I don't want to use the 'official' email account (ends in '@usc.edu') assigned to me by ITS. Can I have my e·bills sent elsewhere?
What is an e·bill?
I'm not getting my e-bills, what can I do?
How do I access my online billing statement?
How do parents and other guests access my financial information on USCe.pay?
Why can't I access online billing statements using my MAC?
Why am I being billed in June for a summer class that doesn't begin until August?
How can my parents view or pay my bill?
I can access the USCe.pay service, so why can't I see my online billing statement?
Why was I assessed a late fee?
What is the "Bank Card Adjustment - Cashier's" transaction listed on my student tuition account?
In addition to tuition, what are the other transactions on my statement?
How can I change my Address?
Where and to whom do I address a payment I wish to send by mail?
How do I request a 'Letter of Standing' or 'Letter of Standing with Expense Estimate'?
Does my Payment Plan budget increase/decrease automatically when new transactions post to my student (CRS) account?