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Student Financial Services
Division of Financial and Business Services

Frequently Asked Questions

What is the ACH or Electronic Refund Direct Deposit service?

Direct deposit gets your refund from your student account into your checking account no matter where you are!

Completing the Electronic Refund Direct Deposit Authorization form authorizes the University of Southern California to initiate deposits (credits) and/or corrections to previous credits to the financial institution (ie: bank) indicated. The financial institution is authorized to credit and/or correct the amounts to the Student's bank account. This authority remains in full force and effect until revoked by giving 10 days prior written notice to the University of Southern California's Cashier's Office. Deposits may only be made to checking or sharedraft accounts.

The Student (CRS) Account is checked daily for a credit balance during the Fall and Spring terms (only); if a qualifying credit balance exists, it will be processed for deposit into the account specified. Refunds are deposited into bank accounts two business days from the date they are processed by the Cashier's Office (i.e.: Refunds processed on Fridays should be available on Tuesday. Refunds processed on Monday should be available on Wednesday.) Refunds will be available by 8:00 am the day of the deposit.

To sign up: Complete and submit the Electronic Refund Automatic ACH / Direct Deposit Authorization form. Applications (or changes to account numbers) require validation by your bank which usually takes 2 business days.  Once your bank information has been validated, direct deposit refund processing may take an additional 2 business days.

Important facts to remember about Direct Deposit* Refunds:

  • If you are signed up for Payment Plan, refund requests must go to Student Financial Services
  • ACH Direct Deposit applications (and account changes) take 2 business days to process before a refund may be requested
  • Payments made by check and online USCe.pay account transfer payments require 10 business days after they are received to become eligible for a refund
  • Automatic refunds (for those who have signed up for ACH Direct Deposit) are processed daily during the Fall and Spring terms (only) 
  • Automatic refunds are not available during summer terms, refunds must be requested using our online student account refund request webpage
  • Refunds are deposited into bank accounts two business days from the date they are processed by the Cashier's Office
  • Deposits may only be made to checking or share draft accounts in U.S. financial institutions only.
  • Student Financial Services / Cashier's Office offers direct deposit refunds for qualifying credit balances on student accounts.  Any other student direct deposits* (ie: stipends, payroll) require a separate application form submitted to the appropriate department.

Questions ??  Please call (213) 740-7471.

 

* Please note that other departments at USC also offer direct deposit services for students, such as:

Categories: Credit Balances, Parents, Guests, and Sponsors, Payments, Refunds