Helpful Contacts

If you have questions about the University's contract with FedEx via E&I, or need assistance with this transition, please contact the following representative in Mailing & Material Management Services.

• Nita Pilate
  Administrative Services Manager
  Mailing & Material Management Services
  mail7777@usc.edu
• FedEx packages and envelopes that are being paid via an Outgoing Mail Requisition must be picked up by USC Mailing & Material Management Services or dropped off at the Mail Stop (UPC) or One Stop (HSC). Call 213-743-2299 before 4:45 pm to schedule a pick-up.

If you have questions for FedEx, please contact the following resources:

• For tech support questions/problems when using FedEx Ship Manager at fedex.com:
  877-339-2774
• For account or billing questions:
  800-622-1147
• For missed USC departmental pick-ups, late pick-ups or operational issues call the FedEx Central Dispatch at:
  213-741-2412

If you have questions about the USC Procurement Card or Travel Plus Card, please contact the following representative in Travel Management and Corporate Card Services:

• Mary Wilson
  Corporate Card Program Administrator
  Travel Management and Corporate Card Services
  213-740-9793
  mewilson@usc.edu

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