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Organization Improvement Services
Division of Financial and Business Services

External Resources

 

Related Organizations:

References:

Balanced Scorecard Institute -- http://www.balancedscorecard.org

Baldrige National Quality Program -- http://www.quality.nist.gov

Focus Groups: When and Why PDF (Univ. of Wisconsin) –-
http://www.wisc.edu/improve/improvement/focusgroups.pdf