Known eCert Issues (as of 09/29/15)
Effort Certification Issue
|1. Certifiers unable to "Approve" ECD
||Less than 5 certifiers
In a very few number of cases, we have seen that certifiers have more than one Kuali profile.
This is common among certifiers who were previously students at USC. eCert is pulling the first profile it sees, and if this profile is "inactive", the certifier will not be able to certify. In these rare cases, we are allowing paper certifications.
|2. Terminated Employees
||Approx. 40 Certifiers
For preparers..please follow these instructions:
1.Prepare the ECD with the Effort Percentages
2.Print out the ECD from the eCert Dashboard NOT from the Kuali action list.
3. Obtain a signature (PI/ Co-PI/ Dept Chair). If you are using Chrome or Firefox, sometimes the ECDs print a little weird. If you experience this, you can highlight the entire ECD using your cursor, and when you click Print, choose “Print Selection Only”. We have not experienced the odd print issue with Internet Explorer.
4.Upload the signed ECD form into the Notes in eCert as attachment
5.Notify eCert@usc.edu via email with the employees name and 7 digit Id, or ECD number
6.Once OFA has reviewed the documentation and verifies the signature, an eCert Admin will go into eCert and mark the ECD as complete.
|3. Reviewers / Certifiers unable to "Assign” Preparers
||Less than 15 Reviewers/ Certifiers
In a few number of cases, we have seen that Reviewers and/or Certifiers have been unable to assign Preparers in eCert.
Some users have reported that once they used a different browser and/or updated their web browser settings, they were able to make the Preparer assignments. Please note that you must have the “activation box” (located next to the Certifiers name) checked at all time in order to activate the Preparer Assignment fields. Currently, the box becomes inactive during the process so please be sure to activate it as you make the necessary changes.
Add Preparers one at a time for now for each Certifier to prevent error messages. The eCert IT folks are aware of the problem and are working to correct the problem as soon as possible.
If the problem persists, notify eCert@usc.edu via email with the employees name and 7 digit Id, or ECD number and we will do our best to provide the necessary assistance.
eCert General Information
This packet explains the basics of Effort Certification at USC, why it is required, and who is to certify.
This packet explains compares common functionality in the former SCera eCert system to the new Kuali eCert system
Frequently asked questions of the new Kuali Effort Certification system.