USC eMarket User Support (and Training)
USC eMarket Resources
Welcome to the USC eMarket user support page. USC eMarket allows purchasers to shop online, create and approve requisitions, generate purchase orders and more in a searchable, trackable database. Review the USC eMarket training choices for Shoppers, Requisitioners and Approvers (see below) to determine if training is required for a role and to see available options.
Most questions about USC eMarket can be answered through these resources:
USC eMarket User Guides
These user guides wil assist you with navigating USC eMarket. Each guide provides step-by-step instructions with visual screen shots for navigation.
USC eMarket FAQs
50+ questions and answers regarding USC eMarket key terms, functionality and navigation.
Open Lab Sessions
For University staff who need/want “in-person” post-training assistance with USC eMarket, please register to attend an Open Lab Session at UPC. Bring your own questions or attend a session devoted to a specific topic. For more information, visit the Business Services Training page. You must Register for an Open Lab. See photos from an Open Lab Session.
USC eMarket Access
The USC eMarket can be accessed through KFS or directly via the link below. Users accessing the USC eMarket must be submitted by their departments for user access. For certain roles such as Requisitioner or Approver, training must be completed before access is granted.
Mandatory Training for USC eMarket Requisitioners and Requisition Approvers is available in the online Training Catalog via the Business Services Online Training site. For instructions on accessing the online training site, go to the Business Services Training page.
Review the requirements of each role on the PURAP/USC eMarket Roles Chart.
Resources and Miscellaneous Information
Check out "Where's the Shopping Cart?" for fun imagery.
For questions regarding USC eMarket, contact:
Kuali@USC eMarket Help Desk
Monday through Friday
8:30 am to 5:00 pm