HELP > Profile

Billing Profile and Contact Information

Please note that contact information on the PROFILE page will only be used by USC Student Financial Service departments. Other departments do not have access to it.

The PROFILE page displays:

• name
• billing address indicator (indicates 'type' of address displayed)
• billing or 'special mailing' address* 
• contact phone
• official USC email address** (used for ALL official USC contact, including e-bills)
• alternate email address** (used for e-bills and other official SFS notices)
• update / entry options are available for:
  • billing address: USC mails bills only to former students who have left USC owing (or owed) money.
  • alternate email address
  • contact phone number

Updating PROFILE information  (students only):

- Phone (for use by USC-SFS personnel only):

1. Enter new phone number
2. Click 'Save NEW Phone' button

- Alternate e-mail address (useD for e-bill notices and contact by USC-SFS personnel):

1. Enter new email addressd
2. Click 'Save NEW Alt Email Address' button

- Billing Address*:

1. Go to 'Country code description' dropdown list and select a country.
   If the country for your billing address is "United States" please enter your U.S. billing address zip code. Otherwise, please enter the zip code for your local address.
2. Press "Billing Profile Update" at bottom of page to open up an SFS billing address data entry window.
3. On the "Profile / Billing Address Entry" page: enter a valid billing address*
   and click "Update Billing Profile" button. To CANCEL, click 'No Changes...'.

* The billing address is for USC Student Financial Services (USC-SFS) use only, for mailing of bills and/or refunds after students have left USC.

** Email has been adopted as the primary mechanism for sending official communications to USC students. Students, therefore, must check email regularly in order to stay abreast of important messages and notifications. Failure to read official university communications sent to students' official email addresses does not absolve students from knowing and complying with the content of official communications. For more information on the university's email policy, please refer to the "University Governance" section in SCampus ( http://www.usc.edu/scampus).